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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Gainford

Pharmacy Weight Loss Gainford
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Gainford is a General Pharmaceutical Council (GPhC) registered online pharmacy operating from Gainford, United Kingdom. We provide clinically supervised weight loss consultations and prescription services for eligible patients.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our eligibility criteria or who provides inaccurate medical information. Providing false information may result in harm to your health and will void any obligation on our part.

3. Prescriptions

All prescription medicines supplied by Pharmacy Weight Loss Gainford are issued only following a clinical review by one of our registered prescribers. A prescription will only be generated if it is clinically appropriate and safe for you.

Prescriptions are issued at the sole discretion of our prescribers. We do not guarantee that a prescription will be issued following your consultation. You must inform us of any changes to your health, medication, or circumstances that may affect your suitability for treatment.

Prescriptions cannot be transferred to another pharmacy once dispensed by us.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

If a prescription is not approved following clinical review, you will receive a full refund of the prescription charge within 5–10 working days. Consultation fees, where applicable, are non-refundable once a clinical review has been completed.

We use secure, encrypted payment processing. We do not store your full card details on our systems.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Deliveries are made via tracked courier to your specified UK address.

We are not responsible for delays caused by courier services, incorrect delivery addresses, or circumstances beyond our control. If your order does not arrive within the expected timeframe, please contact us promptly.

Medicines must be stored in accordance with the instructions provided with your order. We accept no liability for medicines that are improperly stored after delivery.

6. Cancellations and Returns

You may cancel your order before it has been approved and dispatched for a full refund. Once a prescription has been dispensed and dispatched, we are unable to accept returns for safety and regulatory reasons, in accordance with UK medicines legislation.

To request a cancellation, please contact us as soon as possible via our website or email address. We will confirm cancellations in writing.

7. Medical Disclaimer

The information provided through our service is intended to support, not replace, professional medical advice. Our services do not constitute a substitute for an in-person consultation with your GP or specialist.

You are responsible for ensuring that any treatment you receive is used correctly and in accordance with guidance provided. If you experience any adverse effects, stop taking the medication and seek immediate medical attention.

We strongly encourage all patients to inform their GP that they are receiving treatment through our service.

8. Data and Privacy

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Gainford through our website. We are committed to providing safe, effective, and transparent care.