Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Gainford | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Gainford is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Gainford, a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Gainford and across the UK. As a registered pharmacy, we act as the Data Controller for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and other clinical data relevant to your weight loss treatment
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatments and issue prescriptions where appropriate
• Process and dispatch your medication (delivered within 1 working day of pharmacist approval)
• Maintain accurate patient records as required by GPhC regulations
• Communicate with you regarding your treatment, orders, and any clinical follow-up
• Comply with our legal and regulatory obligations as a registered pharmacy
• Improve our services and website experience

Our legal bases for processing your data include: performance of a contract, compliance with a legal obligation, and where health data is concerned, the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand website traffic and user behaviour (anonymised data)
• Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect your experience on our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Healthcare professionals: Our prescribing pharmacists and any relevant clinical staff involved in your care
• Delivery partners: For the fulfilment and dispatch of your medication
• Payment processors: To securely handle your transactions
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years from the date of your last consultation, in line with NHS and GPhC guidance. After this period, your data will be securely deleted or anonymised.

7. Data Security

We take data security seriously. Your information is protected using appropriate technical and organisational measures, including encrypted data transmission and secure storage systems. Access to patient data is strictly limited to authorised personnel only.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, as well as the right to object to or restrict certain types of processing. If you wish to exercise any of these rights, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Gainford
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all enquiries within 48 hours. This policy may be updated periodically. Any significant changes will be communicated via our website.